As a new client of our Centreville Town & Country Animal Hospital, you can expect our full attention to your pets’ needs.
When you arrive for your appointment because we continue to be curbside, call the clinic, text or use our app and you will be greeted by one of our staff who will bring your pet in for their appointment.
In most cases, our veterinary technicians will start by asking about your pet’s medical history, current condition, and the reason for your visit, gathering data for the doctor.
Then, one of our veterinarians will examine your pet, ask you further questions, and then may recommend diagnostic tests if needed. Once the tests have been run, which can usually be done in the practice, your doctor will discuss a possible diagnosis and treatment plan if warranted.
This is a great time to ask questions. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing.
Our veterinary technician will come back to wrap things up and will provide you with helpful pet care information and answer wellness and care questions for you. Our front desk staff will process your payment and schedule any needed follow-up.
Please note: Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.
We are excited to meet you and your animal family members!